FAQs

  • Bringing snacks to your hair appointment is always a good idea ;)

  • Coming with an inspiration photo allows you and your hairstylist to be on the same page! Come with 1-3 photos you like and we will do the rest!

  • Absolutely! We would love to meet you prior to your appointment and discuss your hair goals!

  • We are proud to say we carry multiple Canadian lines such as Philocaly Hair Extensions, Design Me Hair, Framar and Mint Tools.

  • Please check out our contact us page. We have all the parking options stated there!

  • Deosa Studio uses Schwarzkopf Professional as our main colour line.

  • The best way to see our portfolio is to go to our Instagram account. From there you will see all the amazing talent that works under our glass roof!

  • This depends on how far out your stylist is booking out and what your schedule looks like! Having your appointment booked 4-8 weeks in advance allows us to properly plan around your appointment!

  • Here at Deosa Studio we prioritize the satisfaction of our guests and strive to provide exceptional service. To ensure timely and effective resolution of any concerns related to your hair services, we have established the following policy:

    Open communication: We encourage clients to communicate any concerns directly with their stylist or the salon manager. Your feedback is invaluable, and we are committed to addressing concerns in a respectful and timely manner.

    Concerns Window: Any concerns regarding your hair services must be reported within seven (7) days of the original appointment date. We encourage clients to bring up concerns promptly, allowing us the opportunity to address and resolve them to your satisfaction.

    No refund policy: Please note that, in adherence to our policy, Deosa Studio does not offer refunds for hair services. We are dedicated to working with you to find a solution that meets your expectations and ensures your contentment with our services.

    We appreciate your understanding of our policies, designed to maintain a fair and efficient process for addresing concerns. If you have any questions or need clarification, please do not hesitate to contact us. Thank you for choosing Deosa Studio for all your hair needs.